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Enrolment
To register, simply complete the Enrolment Form and fax or send it with the ¡Ì150 deposit
(UK) to:
Admissions, 259 Greenwich High Road, Greenwich, SE10 8NB
Alternatively enrol by sending an email to: admissions@isisgroup.co.uk. Visa students
should also attach a copy of their passport. You will receive written confirmation of your booking and an invoice for your fees by return.
Visa Students
In accordance with UKBA guidelines we require payment of fees in full prior to issuing a visa letter or Confirmation of Acceptance of Studies (CAS). If you fail to obtain the visa, you will receive a refund of the total amount except for a minimum ¡Ì100 administration fee only after we receive written documentation from the consulate of your visa denial. Please note that there will be a charge of one week's accommodation fees for any cancellation or
postponement giving less than nine days notice. Specific terms will apply to residential
accommodation.
Services
The company reserves the right to change details of its services, including courses, facilities and course dates where circumstances beyond the company¡¯s control necessitate such changes or where the number of enrolments is not enough to operate a course viably.
Public Holidays and our term dates
Relevant dates can be found on page 4 of this leaflet. Long stay students can arrange a
holiday break of 2 weeks per 12 weeks of study (maximum 2 weeks at any one time) with a
corresponding extension of their course ending date (subject to visa conditions where
applicable). All holiday must be taken at least 4 weeks before the course ending date and must be requested a minimum of 2 weeks prior to the holiday period.
Resolution Of Disputes
In the event of a dispute between an individual student and the school, procedures are in place to facilitate the resolution of the dispute – please refer to our complaints policy.
Attendance
Students must attend a minimum of 80% of their classes otherwise they may lose their place on the course. No refunds will be given and where applicable the Home Office will be informed. Any student who does not meet this will not receive an end of course certificate of attendance. It is the responsibility of students to inform reception of all illness and absence.
Accommodation
All accommodation charges must be paid to ISIS directly and all prices are per person per
week unless stated otherwise. Accommodation is reserved from the evening of the Sunday
before the course begins until 11.00 am on the Sunday after the course ends, unless agreed otherwise. Students using ISIS accommodation must give 9 days notice of changes or cancellation or pay up to 7 days in lieu.
Cancellation
For those students not requiring a student visa, you may cancel your enrolment at any time
prior to the commencement of your course by notifying us in writing at the address overleaf.
If notification is received 9 days or less before the course date then a ¡Ì100
administration fee and one week¡¯s accommodation will be charged for homestay
accommodation, specific terms will apply to residential accommodation. Cancellation should be made in writing. If, for any reason, we have to cancel your course, all fees paid will be
refunded. However, we reserve the right to suspend or expel a student for misconduct,
deemed to be behaviour that repeatedly upsets the harmony of the school, without refund of fees. No tuition fees will be refunded in the event of late arrival or withdrawal from a course.
Social Programme
We organise a weekly social programme, including low-cost weekend coach excursions and
a selection of free local activities from Monday to Friday.
Insurance
ISIS Education strongly recommends that all students have valid and comprehensive travel,
medical and course insurance. Please contact us for prices.
Payment
All course fees must be paid in full at least 14 days before your course start date. In the case of late bookings you should pay immediately with your enrolment form in order to secure a place on the course.