유학파인더는 학교의 환불규정을 100% 준수합니다. 그러므로 등록전에 반드시 등록하시는 학교의 환불 규정을 확인하셔야 합니다.
Changes to Enrolments
The company reserves the right to charge an Administration Fee (GBP50; USD80; CAD 80; AUD 80; NZD 90) each time course or accommodation details are changed or cancelled after a place has been confirmed. Additionally, when a change request for a previously confirmed accommodation is received less than 7 days in advance of the scheduled arrival date, an equivalent week’s accommodation penalty fee will be charged. These fees will not apply to upgraded or extended courses.
Changes to Airport Transfers
Notification of change to airport transfers must be sent to our International Admissions Centre at least 2 full working days prior to the designated arrival time. If notice is not received the company cannot be held liable for operational errors, and an additional Administration Fee will apply.
General Refund Policy
All refunds will be sent to the account of the Embassy representative to whom the fees were originally paid, or to the individual from whom Embassy has received the original direct payment, except in New Zealand where the refund will be paid directly to the student.
If a student’s visa application is rejected after payment has been received all fees, excluding any cancellation fees detailed In the Cancellation Policy below, will be refunded within 28 days, provided a visa refusal letter is received by our International Admissions Centre at least 2 working days before the course is due to start and the student has fulfilled all requirements for a visa application.
No refund will be made if a visa rejection is based on student’s failure to meet the necessary criteria for their chosen visa category. Students in San Diego, Los Angeles and San Francisco must sign a California State Enrolment & Refund Agreement form.
Refunds will be processed according to these terms and conditions.
Australia In Australia this agreement, and the availability of complaints and appeals processes, does not remove the right of the student to take action under Australia’s consumer protection laws. Refunds will be provided to students within 28 days if the student defaults and within 14 days if the school defaults.
In the unlikely event that the school is unable to deliver a course in full, the student will be offered a refund of all the course money paid to date. The refund will be paid within 14 days of the day on which the course ceased being provided. Alternatively, the student may be offered enrolment in a suitable alternative course by the school at no extra cost. The student has the right to choose whether they would prefer a full refund of course fees, or to accept a place on another course. If they choose placement on another course, Embassy will ask them to sign a document to indicate acceptance of the placement. If the school is unable to provide a refund or place the student on an alternative course our Tuition Assurance Scheme (TAS) provider will place them on a suitable alternative course at no extra cost. Finally, if the TAS provider cannot place the student in a suitable alternative course, the ESOS Assurance Fund Manager will attempt to place them on a suitable alternative course or, if this is not possible, the student will be eligible for a refund as calculated by the Fund Manager.
Embassy defines cancellation as the period prior to the start of the first course. All cancellations must be made in writing to our Admissions Centre and the following refund policies apply:
Any Enrolment Fee, Courier Fee, Accommodation Placement Fee, Airport Transfer Fee, and StudyCare or OHSC premium will not be refunded for any student cancelling their course before arrival.
Tuition Refunds before Arrival
a) In the UK and USA: Where cancellations are received in writing more than 14 days before the first course start date 100% of tuition fees will be refunded, but any courier fee, enrolment fee, UK Visa application fee (CAS) and added administration fees are non-refundable. Where cancellations are received in writing 14 days or less prior to the fi rst course start date students will be charged GBP190 (UK), USD350 (USA) or CAD350 (Canada), in addition to the fees listed in this paragraph.
b) In Australia, the Enrolment Fee plus 30% of tuition fees, as well as all other sundry fees if cancelling prior to the start of their course.
c) In New Zealand, students will be refunded tuition fees in full, less the Enrolment Fee.
Accommodation Refunds before Arrival
a) Students cancelling their accommodation less than 7 days before arrival will be charged an amount equal to 1 week of accommodation.
b) For cancellations less than 48 hours before arrival, an amount equivalent to 4 weeks of accommodation will be charged, or the full accommodation fee if the booking is less than 4 weeks in duration.
Embassy defines withdrawal as termination of a course after the first course has started. Any withdrawal must be made in writing to the centre director of the school where you are studying.
Enrolment Fee, Courier Fee, Accommodation Placement Fee, and StudyCare or OHSC premium will not be refunded for any student terminating their course after arrival.
Tuition refunds after arrival
Written notification of withdrawal must be provided as a condition for making refunds. If a student breaches the visa conditions, no refund of the semester fees will be made.
USA Refunds are calculated from the last day of attendance.
a) For courses of four weeks or less, no refund will apply.
b) For courses longer than four weeks, students who terminate in the first four weeks will be refunded all tuition fees except four weeks at the non-discounted (Certificate of English) rate.
c) For courses longer than four weeks, students who withdraw after the first four weeks but before the midpoint of their course, Embassy will retain a pro-rated amount of tuition at the non-discounted (Certificate of English) rate.
d) For students who terminate after the midpoint, Embassy will retain all tuition charges.
UK, Canada and Australia
No tuition fees will be refunded to students who leave after the course has started. When a student has enrolled in multiple locations/courses, the course start date for the purpose of this clause is that of the initial Embassy course.
Accommodation Refunds after Arrival
a) Students leaving their accommodation must give at least 4 weeks of notice in writing. After deducting the price of accommodation used, including the required notice period charged at the standard accommodation rate, accommodation fees in excess of the accommodation period will then be refunded.tuition.
b) In Australia and NZ, a 10% withdrawal fee will be deducted from the balance.